Carpet Cleaning and Maintenance

Air filtration lines (also called filtration soiling) are the black lines at the edges of carpet (commonly near walls and seams). We pre-treat the affected areas with an alkaline surfactant agent, then rinse and extract with a specialized edging tool.

Carpet steam cleaning is a wet process, and often the carpet is wet for up to 24 hours after cleaning. With this addition, we will bonnet clean the carpet to remove the moisture and place air movers (up to 30 minutes) to accelerate drying.

With our normal process a very light "spring mist" scent is left (our rinsing agent). If you'd like a different fragrance left, you can choose it (floral, clean linen, japanese pear, and others).

If you would like an extra bit of sanitization, then this is for you. This product is applied to the wet carpet and will reduce the amount (not completely eliminate) the amount of microbes present. This is an natural product derived from the herb thyme.

If you would like an extra bit of sanitization, then this is for you. This product is applied to the wet carpet and will reduce the amount (not completely eliminate) the amount of microbes present. This is a synthetic chemical.

D-Limonene is a solvent derived from the peels of citrus fruits and smells like oranges. It works great for removing oil and greasy high traffic areas. The traffic patterns in polyester and olefin carpets have a higher affinity for oils, fats, and greasy, substances which make them harder to remove with our normal alkaline conditioning agent. We've gotten good results, cleaning normally, and then performing the respray and extract protocol described here.

We will place our industrial fans/air movers for 15 minutes, to help dry the carpet faster.

We use the orbot vibe oscillating pad machine, which is the only oscillating pad machine approved by the biggest carpet manufactures to maintain the warranty of the carpet. With this protocol we will come the next day and perform a basic encapsulation cleaning. This works great for carpets that may have been heavily soiled with stains that recur. This will eliminate some recurring stains. We have a 4 Area, $140 minimum for this service (and then $25 for each additional Area).

Red dye stains are tough to remove for some vendors. Not all of these stains can be removed. First we attempt to remove the stain without heat (included in spot treatment), if you'd like us to attempt to remove the stain with a heat transfer process, we will. We charge for the attempt because we are expending time and material in the attempt. There are no guarantees that the stain will actually resolve (depends on length of time it has been on the carpet, what has been used to remove in the past, whether it has been steamed in the past, etc). The first spot (8"x8") is $25 and each subsequent spot is $15.

Red dye stains are tough to remove for some vendors. Not all of these stains can be removed. First we attempt to remove the stain without heat (included in spot treatment), if you'd like us to attempt to remove the stain with a heat transfer process, we will. We charge for the attempt because we are expending time and material in the attempt. There are no guarantees that the stain will actually resolve (depends on length of time it has been on the carpet, what has been used to remove in the past, whether it has been steamed in the past, etc). The first spot (8"x8") is $25 and each subsequent spot is $15.

We apply a commercial version of this product to your carpet. Here's what their website says: "Keep your carpet and rugs looking newer, longer with Scotchgard™ Rug & Carpet Protector. The triple-action approach repels spills, resists soiling, and blocks stains by forcing liquids up to the surface where they bead up for easy cleanup. Plus, neutralizing action minimizes sticky residue, making those reappearing, phantom stains a thing of the past. So prepare for life's little mishaps today, and rest assured with Scotchgard™ ...Carpet Protector, your secret stain avenger." https://www.scotchgard.com/3M/en_US/scotchgard/products/all-products/~/Scotchgard-Rug-Carpet-Protector/?N=4340+3294466421+3294529207&rt=rud

Carpet steam cleaning is a wet process, and often the carpet is wet for up to 24 hours after cleaning. With this addition, we will bonnet clean the carpet to remove the moisture.

HEPA Vacuuming means that we vacuum and the inlet air (air that is sucked in with the dirt), is outflowed through a HEPA filter. The filter traps particulates above a certain size (at the micron level, or 1/1 millionth of a meter). This is included with our higher tiered carpet care packages.

CRB Agitation is included in our 2 higher tiered service package. If you want us to give your carpets that extra cleaning boost, then we can.

Our 2 higher tiered service packages include spot treatment. If you only want the Basic Package, but want us to spot treat than we can (Except Red stains, Pet stains, and Excessive Staining Situations).

When there is light to moderate organic soiling in the carpet, we offer the client the choice for us to add a sodium percarbonate based cleaning agent to boost the cleaning efficacy.

Level 1 is when there is light to moderate pet issues (staining or odors), we can treat the carpet with an enzymatic agent (protease, amylase, lipase combo product), to help break down the source substance. For level 1, we only pre-treat (moderate) or post-treat with the agent (light issues).

The Level 2 Pet Treatment is essential for clients who have pets that have had multiple accidents in the carpet pile. Even if the accidents are old and not smelling bad, during the course of the normal steam cleaning process, they can become rehydrated, and began to smell bad again. With this option we: -Pretreat the affected areas with a strong enzymatic agent that begins to break down the organic material. We let this sit for between 15-45 minutes after treating, before continuing with the other cleaning steps. -Posttreatment with a lighter enzyme/peroxide/polymer combo product. The purpose of this product is to continue working on tough stains, and will reduce the effects of any substance that may wick from the carpet pad.

Subsurface flush and extract is for treating heavily pet soiled carpet, which may have had soiling substance (urine in most cases) penetrate into the actual pad. We use a powerful oxidizer/enzyme combo product to saturate the affected spots, let it digest the organic material, and then flush and extract the liquid from the pad. The minimum for this procedure is 3 spots, each additional spot is charged separately. *Must have Level 2 Treatment before we can use this option*

Subsurface flush and extract is for treating heavily pet soiled carpet, which may have had soiling substance (urine in most cases) penetrate into the actual pad. We use a powerful oxidizer/enzyme combo product to saturate the affected spots, let it digest the organic material, and then flush and extract the liquid from the pad. The minimum for this procedure is 3 spots, each additional spot is charged separately. *Must have Level 2 Treatment before we can use this option*